An extension that is displayed as "Not compatible" in a Shopware update is not yet available in a compatible version!
Wait with the Shopware update or deactivate the corresponding extension until you have been able to update it to a compatible version.
You can find step-by-step instructions in our update guide:
Shopware Updates and ThemeWare®You can find more information on the topic of "Shopware compatibility" in the following article:
Shopware Compatibility