ThemeWare® Support
Most questions have already been answered in the knowledge base and our video tutorial. Here you can find helpful answers and step-by-step instructions. In addition, the Shopware documentation is also available.
Note: Please have a quick look if your question is already answered in the Knowledge Base, the FAQ, the Manual, the Video Tutorial or the extensive Shopware documentation.
Get support now!
Requests, suggestions, feedback or critique
Do you have ideas, wishes, suggestions, feedback or criticism that you would like to share with us? We look forward to any feedback to make ThemeWare® even better.
New idea for ThemeWare®?
Do you have an idea for a missing feature that would benefit many other shop owners? Then let us know about it using the suggestion form!
You are unsatisfied with ThemeWare® or a service?
First of all, we would like to apologise if you are unsatisfied with ThemeWare® or our service! Please use the complaint form to send us your complaint or critique.
Request services
Independently from support requests you can contact us at any time if we can do something individual for you. Please select a service for your request:
Remove Theme by ThemeWare®?
You want to remove the ThemeWare® branding in the footer (Theme by ThemeWare®) in your store? No problem, simply fill out the branding removal form.
Individual solutions?
We are happy to customize ThemeWare® for you according to your wishes and needs.
Sales-promoting design based on ThemeWare®?
We are happy to create a professional and sales-promoting design for your store based on ThemeWare®. This has the advantage for you that you can use all the advantages of ThemeWare® but still get a 100% individual online store. Please have a look at our References and fill in the form professional design creation.
Shopware® Services
Improve your online store with customized Shopware services like SEO, pagespeed, updates, migration, Shopware installation, marketing support and more.
Partner and agency program
Become a ThemeWare® Partner?
Thank you for being interested in our partner and agency program and using ThemeWare® in your projects. Please follow the button below to learn more.
No answer found?
Are you from a shopware agency or shopware freelancer and haven't found the answer to your question?
We will be happy to help you.
Other
Do you have a general question for us? Are you new to Shopware? Are you looking for a new service provider? You are not yet a ThemeWare® customer but are interested in ThemeWare®? Do you have a question that has nothing to do with ThemeWare®? Do you have a completely different request? Feel free to contact us at any time:
You have a general question?
Do you have a general question for us? Then please summarise your request in as much detail as possible so that the right contact person can call you back.
Your question
We will send you a proposed date for an appointment.
Please fill out the callback form and summarise your request in as much detail as possible so that the right contact person can call you back.