Unfortunately something went wrong on the product page

Description

The error "Unfortunately, something went wrong." appears on the product page if you use our "ThemeWare® Customizing Plugin".

Cause

In this case, the cause is an outdated version of the extension or an outdated customisation.

Solution

Please remove the content in the following files:
1. File "main.scss":
  - Delete everything
  - File location: custom/plugins/TcinnCustomizing/src/Resources/app/storefront/src/scss/
2. File "headline.html.twig":
  - Delete everything from line 2
  - File location: custom/plugins/TcinnCustomizing/src/Resources/views/storefront/page/product-detail/
Then refresh the storefront once to transfer the changes to the storefront: Refreshing the storefront

Issue not solved?

If you could not solve the problem, simply start the ThemeWare® Debugging. You can open a support ticket in case you are not able to solve the problem yourself:

https://debugging.themeware.design/en

Last updated on August 18, 2023