Shopware withdrawal button
What the withdrawal button is, who needs it and how to provide it with ThemeWare® right in your Shopware 6 footer – without any development.
What is the withdrawal button?
The withdrawal button is a clearly visible, easily accessible button that lets consumers exercise their statutory right of withdrawal for contracts concluded online – similar to the already established cancellation button.
The goal is to make withdrawal as easy as concluding the contract: clearly labelled, without hurdles and findable at all times – typically in the shop footer.
Who is affected?
In principle, B2C online shops that must grant consumers a right of withdrawal (distance selling) are affected. Whether and from when the requirement applies to your shop depends on the legal rules – we keep the current status and the exact deadline in the news post.
Our advice: don't wait until the last minute. Setting it up with ThemeWare® is quick – so you're on the safe side in good time.
Set up the withdrawal button with ThemeWare®
ThemeWare® already includes a withdrawal button in the footer – there's nothing to develop yourself.
Update ThemeWare®
The withdrawal button is available from ThemeWare® version 4.3.0 (for Shopware 6.7.9). Update your theme to a current version – details in the changelog.
Enable the button in the theme configuration
Enable the withdrawal button in the ThemeWare® configuration and set your target (e.g. your withdrawal form or withdrawal page).
Check on all devices
Verify how it appears in the footer on desktop and mobile, so the button is clearly visible and easy to reach everywhere.
Frequently asked questions
Yes. Since ThemeWare® version 4.3.0 a withdrawal button for the footer is built in. You enable it in the theme configuration – with no development of your own.
Typically in the footer – clearly visible and reachable on every page. That's exactly where ThemeWare® integrates the button.
This page refers to ThemeWare® for Shopware 6. Legal obligations apply regardless of the shop system – but the technical implementation differs depending on the version. For Shopware 6 shops, ThemeWare® provides the button directly.
We keep the exact deadline and legal details up to date in the news post on the withdrawal button requirement. When in doubt, clarify the requirements with a legal expert.
Set up the withdrawal button quickly & safely
Update ThemeWare® and enable the withdrawal button in the footer. Questions? Our support team is happy to help.
Go to support