Withdrawal button requirement from June 2026

Selling to Germany?

Starting June 19, 2026, the so-called cancellation button will become mandatory for many online stores in Germany. Customers must then be able to submit their cancellation electronically and directly within the shop. According to Shopware, this mainly affects stores selling to consumers, while clearly separated pure B2B shops are generally not affected.

For Shopware, the vendor will provide a native solution starting with Shopware 6.7.9.0. In addition, a backport for Shopware 6.6 has been announced. Especially in the case of custom frontends, modified storefronts, or third-party themes, the visible integration in the shop should be checked carefully.

ThemeWare® is prepared

For ThemeWare® customers, there is already good news: a compatible version for Shopware 6.6 is already available. A compatible version for Shopware 6.7.9.0 will of course also be provided as soon as we have fully verified and ensured compatibility.

💡 If you would like to learn more, you can find further details in Shopware’s official article on the cancellation button requirement for 2026:

https://www.shopware.com/en/news/withdrawal-button-requirement-germany-2026/

Note: This article is provided for general information only and does not constitute legal advice. Whether and to what extent the legal requirements apply to your individual shop should be reviewed with qualified legal counsel.