Request support (for testers)

You are a shop operator (owner or employee), are currently using ThemeWare^® in a free trial month and have not found an answer to your question? We will be happy to help you.

Please formulate your enquiry not just as bullet points, but describe your request in full sentences.

This form is for testers in the free trial month: If you are no longer in the trial month and have questions about ThemeWare®, you are welcome to contact us here: ThemeWare^® Support anfragen.

Create a ticket

First and last name*

Company

E-mail*

Phone number

Occupation

Shop URL

License domain*

Shopware version

Shopware variant

ThemeWare® variant

Summary of your support request*

Screenshot or file attachment?

Screenshot or file attachment 1

Screenshot or file attachment 2

Screenshot or file attachment 3

I have read the Privacy Policy and hereby agree.*

Note: Unfortunately, errors can neither be corrected by e-mail nor by telephone, please use the ThemeWare® Debugging to solve issues. This way you can probably solve your issue yourself and don't have to wait for our answer.

The fields marked with * are mandatory.